Product Portfolio Manager
As the commercial lead into the Protec Product Engineering Process (PEP) the ideal candidate will use their expert knowledge of all Fire, Security, Custodial and Life safety products, along with their passion for customer satisfaction to shape and support the current Protec portfolio and future product development. Working alongside the Product Strategy Manager (PSM), Project Manager (PJM) and cross functionally with the rest of the business the Product Portfolio Manager (PPM) will act as the voice of the customer throughout the Product Lifecycle, performing Product Manager (PM) and Production Operational Manager (POM) tasks as defined in the Project Control Set (PCS).
- Closing Date:TBC
- Job Location:Hybrid - Remote/Nelson Head Office
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Contract Type
Full time -
Salary
Dependent on previous experience -
Hours
40 hours per week
Typical Responsibilties
- Owner of the product range with responsibility for its commercial success throughout the Product Lifecycle, providing regular updates to key stakeholders and immediate input in the case of an incident.
- Updating the development team of any changes to the technical standards or legal aspects and how this will affect the Product Portfolio with supporting mitigation plans.
- Using competence and experience to assist development of successful products and actively support their roll out to the market.
- Always monitoring the products in the field. Managing the correction of non-conformity and bugs while also being the conduit for Continuous Improvement ideas, updating the Product backlog and delivering client/market requirements to the PSM.
- Any other duties defined in the PCS or commensurate with the role.
Person Specification
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications | Essential / Desirable | To be identified by |
---|---|---|
Degree level or equivalent ideally in Business or Technology. | Desirable | Application |
Experience | Essential / Desirable | To be identified by |
---|---|---|
A minimum of 5 years industry experience in supply, service or troubleshooting of Fire Alarm and Life safety systems. | Essential | Interview / Application |
Customer focus experience gained in the sales, projects, or service departments. | Desirable | Interview / Application |
Knowledge of Export requirements. | Desirable | Interview / Application |
Prior experience of Product or Portfolio management. | Desirable | Interview / Application |
Skills / Abilities | Essential / Desirable | To be identified by |
---|---|---|
Excellent customer service skills. | Essential | Interview |
Great telephone manner. | Essential | Interview |
Excellent oral and written communication skills. | Essential | Interview / Application |
Competent using Microsoft Office packages including Word, Excel and Outlook. | Essential | Interview |
Ability to confidently deal with complex information. | Essential | Interview |
The ability to maintain accurate records and compile detailed specification documents. | Essential | Interview |
Ability to communicate effectively with staff at varying levels throughout the company. | Essential | Interview |
Good interpersonal skills and the ability to work as part of a team and under own initiative. | Essential | Interview |
Understanding of Technical Standards and legal obligations relating to product development. | Essential | Interview |
Experience of marketing strategy and launch plans. | Desirable | Interview |
Experience of using Microsoft SharePoint, Teams, Dev-Ops and Git repository. | Desirable | Interview |
Other | Essential / Desirable | To be identified by |
---|---|---|
Commitment to confidentiality and data protection. | Essential | Interview |
Enthusiasm, innovation, and willingness to learn. | Essential | Interview / Application |
Email your CV, job application form and any relevant further information to recruitment@protec.co.uk