2022 Festive Closure

The holidays are almost here, which means our annual shutdown. Our office hours change, running reduced customer service hours over the festive period. But don’t worry, the company still runs its 24 hours a day 365 callout service. For more information on the days and times, please see below:

Protec Christmas 2022

Service and Maintenance

Our service and maintenance lines will be open over Christmas but at limited days and times. These are as follows:


Thursday 22nd December9.00 am to 5.00 pm
Friday 23rd December9.00 am to 5.00 pm
Monday 26th DecemberClosed
Tuesday 27th DecemberClosed
Wednesday 28th December9.00 am to 5.00 pm
Thursday 29th December9.00 am to 5.00 pm
Friday 30th December9.00 am to 5.00 pm
Monday 2nd JanuaryClosed
Tuesday 3rd JanuaryNormal working hours commence


During the above working hours, our service and maintenance department will be available on the standard office number of:

01282 717171


Outside of regular working hours, please use our out-of-hours emergency contact number of:

0870 907 1710


Sales and Customer orders

Our warehouse and production facility will close on Friday 23rd December 2022 and reopen on Tuesday 3rd January 2022.

Last orders for overnight and next-day deliveries should be placed on or before the 22nd to ensure your delivery is on time. For any order which is forecast to take longer, these will arrive in the new year.



We would like to take this opportunity to thank you for your continued support and look forward to seeing you again next year. Until then, have a Merry Christmas and Happy New Year from everyone at Protec Fire and Security Group Ltd.