Data Protection Notice of Protec Fire and Security Group Ltd
Protec Fire and Security Group Ltd (hereinafter “Protec” or ”we” or “us”) welcomes you to our Internet pages (also referred to as “Online Offers”).
We thank you for your interest in our company and our products.
1 Protec respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
2 Controller
Protec is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
Protec Fire and Security Group Limited
Protec House
Churchill Way
Nelson
BB9 6RT
Email: sales@protec.co.uk
Telephone: 0370 907 1710
3 Collection, processing, and usage of personal data
3.1 Processed categories of data
We process the following categories of personal data: Communication data, website enquiry form data, name, telephone, e-mail, address, IP address, marketing-ID,
3.2 Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person’s identity.
We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.
3.3 Processing purposes and legal basis
We as well as the service providers commissioned by us, process your personal data for the following processing purposes:
3.3.1 Provision of these Online Offers
Legal basis: Predominantly, legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and other applicable laws.
3.3.2 Resolving service disruptions as well as for security reasons
Legal basis: Fulfilment of our legal obligations within the scope of data security and predominantly, legitimate interest in resolving service disruptions as well as in the protection of our offers.
3.3.3 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
3.4 Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 120 days and delete them afterwards.
Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
In log files, the following information is saved:
- IP address (internet protocol address) of the device;
- Name of the service provider;
- Date and time as well as duration of recalling the data;
- Operating system and version;
- http status code (e.g., “Request successful” or “File requested not found”).
3.5 Children
This Online Offer is not meant for children under 16 years of age.
3.6 Data Transfer
3.6.1 Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section Processing purposes and legal basis.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
3.6.2 Service providers (general)
We involve external service providers with tasks such as programming and data hosting. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
3.6.3 Transfer to recipients outside the UK and EEA
We might transfer personal data to recipients located outside the UK and EEA into so-called third countries. In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer.
You are entitled to receive an overview of outside the UK and EEA countries of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.
3.7 Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
4 Usage of Cookies
In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
4.1 Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.
4.1.1 Technically required cookies
By technically required cookies, we mean cookies without which the technical provision of the website cannot be guaranteed. This includes, for example, cookies that store data in order to ensure the interference-free playback of video or audio content.
These cookies are deleted at the end of your visit.
4.1.2 Cookies and tracking mechanisms that are technically not required
We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.
We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:
4.1.3 Comfort cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.
4.1.4 Marketing cookies and tracking mechanisms
General: By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behaviour
Statistics: By using statistical tools, we measure e.g. the number of your page views.
Conversion tracking:
Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
4.1.5 Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.
Note: The settings you have made refer only to the browser used in each case.
4.1.6 Deactivation of all cookies
You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.
| Note: The settings you have made refer only to the browser used in each case. |
4.1.7 Management of your settings with regard to cookies and tracking mechanisms not required technically
When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any marketing cookies or tracking mechanisms, respectively.
In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time
Please note that using the tools might include transfer of your data to recipients outside of the UK and EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools.
We use the following tools:
Name: Google Firebase
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
We use various features of Firebase.
Name: Firebase Analytics
Function: Analyse user behaviour (usage behaviour, number of visitors and visits, uninstalling the app)
This information helps us further develop our app and adapt it to the needs of our users. The data is processed only in pseudonymized form based on your consent and used for statistical evaluations and transmitted to Google. Google evaluates this usage analysis on our behalf (e.g., in comparison to other apps) and provides results and other services based on this. Your device’s advertising ID will be used for evaluation by Google, provided you consent to this when you first open the app. You have the option of restricting access to your mobile device’s device ID in the device settings.
Name: Crashlytics
Function: To stabilize and improve apps.
Data about the device you use and the use of our apps (device ID and the timestamp when the respective app was started and when a problem occurred) are collected, which enables us to diagnose and resolve problems.
When you use Firebase Crashlytics, we process your data in pseudonymized form – without user identification. Google assures in its Firebase privacy policy that this data will not be merged with other data and therefore no conclusions can be drawn about you personally. The legal basis for this processing is a legitimate interest. This consists in optimizing our own products and services, developing new products and services, and thus maintaining or increasing your satisfaction.
Name: Incapptic
Provider: Incapptic Connect GmbH, c/o SPACES Prenzlauer Berg, Greifswalder Straße 226, 10405 Berlin
Function: Centralized service to app publication and management of App Stores data, such as Google Play Store and Apple App Store.
Name: Vimeo
Provider: Vimeo, provided by Vimeo.Com, INC, Corporation Trust enter, 1209 Orange Street, Wilminton, Delaware, 19801, United States.
Function: Vimeo is a platform which allows the playback of audio and video files.
Name: YouTube:
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („YouTube”).
Function: YouTube is a platform which allows the playback of audio and video files. When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data controller. We are not responsible for the processing of such data by YouTube.
Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube’s data protection notice.
5 Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
6 External links
Our websites may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is beyond our control. We do not assume responsibility for the processing of personal data by third parties.
7 User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
7.1 Right to information and access
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
7.2 Right to correction and deletion
You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.
This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
7.3 Restriction of processing
As far as statutory requirements are fulfilled you have the right to demand for restriction of the processing of your data.
7.4 Data portability
As far as statutory requirements are fulfilled you may request to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible –that we transfer those data to a third party.
7.5 Objection to direct marketing
You can object to the processing of your personal data for advertising purposes (“advertising objection”) at any time. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in the context of an already ongoing campaign.
7.6 Objection to data processing based on “legitimate interest”
If the processing of your personal data is based on “legitimate interest”, you also have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. The reasons shall be stated.
We will then terminate processing your data unless we can prove – in accordance with the legal requirements – compelling legitimate grounds for the processing which override your rights.
7.7 Right to lodge complaint with supervisory authority
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
ICO – Information Commissioners Office
Address:
First Contact Team
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
or
Phone: 0303 123 1113
Email: casework@ico.org.uk
8 Contact
If you wish to contact us, please find us at the address stated in the “Controller” section.
To assert your rights please use the following link: https://request.privacy-bosch.com/
To make a data protection complaint or for suggestions regarding the processing of your personal data, please email DataProtection.UkIre@uk.bosch.com
To notify data protection incidents please use the following link: https://www.bkms-system.net/bosch-dataprotection
9 Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Date of last revision: 16th June 2026