Cloud-Based Remote Services for Building Integrator Systems

Why Choose Our Cloud Based Remote Services

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  Live Notifications

  Monitor your fire and security systems in real time with our cloud-based remote services. Instantly check device health, receive alerts, and ensure full operational status from anywhere. Stay compliant, reduce downtime, and respond quickly to issues with centralised, always-on visibility across all connected systems without needing to be on site.

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  System Compliance

  Choose cloud based remote services to simplify compliance and protect your business. Enjoy 24/7 monitoring, instant alerts, and automatic reports that keep you audit ready at all times. With secure data logs and rapid fault response, it provides data needed to support regulations effortlessly while saving time, reducing risk, and gaining peace of mind.

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  Client Portal

  Our Protec Customer Account Portal streamlines management of your fire and security service contracts. It offers real-time access to essential information, including contract details, KPI reports, scheduled maintenance visits, reactive service calls, quotations, site documentation, and device test schedules. With a customisable dashboard, users can easily monitor and manage their accounts, ensuring efficient oversight and enhanced compliance.

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  Scheduled Visits

  Enhance service visits by allowing engineers to diagnose issues before arriving on site, ensuring they bring the right tools and parts. This reduces downtime, shortens visit duration, and increases first-time fix rates. It also enables proactive maintenance, minimising unexpected failures and improving overall system reliability and efficiency.

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  System Diagnostics

  Optimise system performance by providing real time insights into your life safety and security system. It enables instant fault detection, remote troubleshooting, and detailed analytics. This reduces downtime, speeds up repairs, and ensures issues are identified and resolved quickly maximising system reliability and improving overall safety and compliance.

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  Multi-Discipline Service

  Bring multiple life saftey and security systems together such as fire alarms, access control, CCTV, and intruder detection into one unified cloud platform. This centralises monitoring and management, eliminating system silos, simplifying oversight, and enabling seamless coordination for faster, smarter responses and streamlined maintenance.